I've been off ill for the last few days and today when I called in with a status update (I'll be off tomorrow as well), I offered ...
Wednesday, 16 March 2016
Sunday, 13 March 2016
Whatever your feelings about the EU are (mine are mixed), as the referendum over whether or not to remain draw nearer we're going to h...
Saturday, 5 March 2016
A recent look at some of the statements being made by business leaders appears to indicate support for the Government's ongoing aust...
Saturday, 27 February 2016
I first learned about demarcation at school during Business Studies during an overview of trade unions, their history and their practic...
Friday, 26 February 2016
Well I was on the phone to a supplier we don't often use the other day, chasing an ETA for delivery, when I heard the most ungodly out...
Saturday, 20 February 2016
This is an issue that comes up a lot in our industry: whose job is it to get the quote from the supplier — the admin staff or the attend...
Welcome to my new blog, where I'm going to discuss the issues affecting the workers on the front line of customer service in facilities...
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