Given the impact of the lockdown on the global economy, it's hardly surprising that there's a clamour for people to get back t...
Showing posts with label Customer service delivery. Show all posts
Showing posts with label Customer service delivery. Show all posts
Tuesday, 5 May 2020
Friday, 13 March 2020
Coronavirus is a nasty thing; it takes a week or so for symptoms to manifest and while most of us who get it suffer as much as from nor...
Thursday, 5 March 2020
Since I stared my new job the most managerial things I’ve done include asking contactors to move their vans away from the entryway...
Thursday, 27 February 2020
Nobody likes getting earache, i.e complaints or being shouted at by someone who is angry about something, not necessarily ourselves. Ove...
Thursday, 20 February 2020
One of my biggest bugbears in FM is communication. They were better at it in my last job than in others; people knew what was going on. Th...
Tuesday, 18 February 2020
We've been warned (I hope!) that daisy-chaining plugs into extension leads as shown in in this picture is a very bad and dangerous ide...
Thursday, 13 February 2020
The law around FM keeps on changing as new information comes in and new discoveries are made. Compliance with health and safety can be see...
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